FAQs
What time is check-in?
Check-in begins at 4:00 PM. If you arrive early, please contact us in advance. Early check-in may be available depending on occupancy.
What time is check-out?
Check-out is by 11:00 AM.
Can I check out late?
Late check-out may be available depending on availability. Please contact us at least one day before departure.
Do you offer luggage storage?
Yes! We offer luggage storage before check-in and after check-out by appointment. Please contact us in advance to arrange storage.
How do I check in?
Detailed self-check-in instructions, including building access and room information, will be sent prior to your arrival.
Is there a front desk?
We have 24/7 staff available in the building to assist guests when needed.
Is there an elevator?
Yes. Our building features three elevators for guest convenience.
Is Wi-Fi included?
Yes. Complimentary high-speed Wi-Fi is available throughout your stay.
Is there laundry available?
Yes. We have a 24-hour laundry room in the building. Laundry cards and detergent may be available in your apartment.
Are there bathrooms outside of the apartment?
Yes. There are clean guest bathrooms available on every floor of the building.
Is parking available?
We do not offer on-site parking. However, several public parking garages are available nearby.
How close are you to major attractions?
Nest Apart-Hotel is centrally located in Midtown Manhattan:
- Empire State Building – 5-minute walk
- Macy's Herald Square – 6-minute walk
- Bryant Park – 7-minute walk
- Penn Station & Madison Square Garden – 8-minute walk
- Times Square & Broadway – 12-minute walk
Are linens and towels provided?
Yes. Fresh linens, towels, and basic amenities are provided for every stay.
Is housekeeping included?
Housekeeping schedules vary depending on your reservation length. Additional cleaning services may be available upon request.
Can I receive packages during my stay?
Please contact us before having packages delivered, as package acceptance may be limited.
Is smoking permitted?
No. All apartments and indoor areas are 100% smoke-free.
Are pets allowed?
Pets are not permitted unless specifically approved in writing prior to arrival.
What should I do upon check-out?
Please:
- Leave all keys inside the apartment.
- Turn off the air conditioning and heaters.
- Close the apartment door securely.
How can I contact Nest Apart-Hotel?
Nest Apart-Hotel
38 West 31st Street
New York, NY 10001
+1 (212) 858-99930/9477
email: 1234broadway@gmail.com
📧 Contact us anytime before or during your stay.